iwearUP Overview
iwearUP sales system on a B2C (Business to Customer) where the targets market are individual. System sales in iwearUP want to provide a different experience than buying physical.
UP focus on selling kinds variety of women's shoes. UP shoes are made-to-order, which helps us minimize waste and inventory cost. By doing so, they are able to offer us affordable prices at the expense of your 14 working-days of wait.
Made-to-order is the other term for "pre-order", where only produce shoes after receiving an order. Doing this allows to minimize our waste and inventory cost as low as possible, which in return enables us to keep the prices low for customers' benefit.
UP only available online because they prefer to keep things simple and cost-efficient. By being cost-efficient, they get to offer customers low prices and great service.
How to Shop
1. Go to the shop page
2. Select the shoe you wish to order
3. Choose quantity and size, then click ADD TO SHOPPING BASKET
4. Click I STILL WANT TO SHOOP to continue shopping & add more shoes. When done shopping, click I'M DONE & READY TO ORDER
5. Enter your contact detail. Login if you are already to member. Signup if you are not yet a member.
6. Review your order, read and agree to the disclaimer, then click MAKE ORDER to finalize your order.
How to Pay
A confirmation email acts as an invoice, and consists of post-order information you need to know to finalize your order, basically their ACCOUNT NO. and your ORDER ID. Kindly transfer your payment to one of the accounts specified in the confirmation email, which is for Indonesian-based customers, you can make payment via Bank Transfer (using ATM, m-banking, e-banking), Cash Deposit (using a Cash Deposit machine or visiting a bank and paying through the teller) or Credit Card (Visa or Masterbank). For international customers, you can either pay via Paypal, Western Union or Credit Card (Visa or Masterbank).
After completing your payment, please visit back the website www.iwearUP.com and click CONFIRM PAYMENT on the top-right to let their know that you have made the payment. On this page, enter your ORDER ID, then fill in the details of the account you used for making your payment. If payment is not completed within 5 days, your order will automatically be cancelled.
Delivery Time and Fee
UP shoes are made-to-order, which help to minimize waste and inventory cost, and offer you affordable prices. Your shoes will be delivered in around 14 working-days after they have verified your payment.
- Working-days exclude Saturday, Sunday and public holidays.
- There may be extensions or delay in the production and delivery time especially during times of high demand.
- Delivery time might take longer for international customers.
The local and international delivery is both done via a local courier service provider. Your delivery fee will appear in the Confirm Order page, which shows after you have selected your shoes and completed your contact details.
Return and Exchange Policy
Returns can be made ONLY if the goods are damaged – communicated to them no longer than 2 days after goods have arrived at your side. If this happens, send an email to iwearUP@gmail.com.
Shoes must be returned new, unused, and inside the shoe box. Returns that are damaged or dirty will not be accepted and may be sent back to the customer.
UP does NOT accept any size exchanges, or exchanges due to dislikes on product, color or style after reception of goods.
Customer Care
Phone : +6221-7070 2749
Monday - Friday
08.00 am - 5.00 pm GMT +7
